Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out contact forms or schedule discovery calls
- Subscribe to our newsletter or download resources
- Engage with our website or services
- Communicate with us via email or phone
This information may include:
- Name and contact information (email, phone, company)
- Professional information (role, industry, company size)
- Communication preferences and interests
- Any other information you voluntarily provide
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you our newsletter and relevant AI-Ops insights
- Improve our website and services
- Communicate with you about our services
- Comply with legal obligations
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- With your explicit consent
- To comply with legal requirements
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Request a copy of the information we have about you
Cookies and Tracking
We use cookies and similar technologies to:
- Ensure our website functions properly
- Analyze website usage and improve user experience
- Provide personalized content and advertisements
You can control cookies through your browser settings.
Third-Party Services
Our website may integrate with third-party services such as:
- Calendly for scheduling
- Analytics providers for website optimization
- Email service providers for communications
These services have their own privacy policies that govern their collection and use of information.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@opsailab.com
Address: OpsAI Lab Privacy Officer
Website: https://opsailab.com/contact