SERVICES

Validate first. Build only what earns it.

Every engagement starts with a free scan and founder-led walkthrough. Paid work starts only when a workflow has a clear owner, measurable value, and a reliability plan.

01
Step 1 · Delivered in minutes

Free Opportunity Scan

A 1-page directional analysis based on what you tell us plus your company's public information. Surfaces your top likely AI opportunities, assumptions, and risks.

  • 60-second intake form
  • 1-page PDF emailed within minutes
  • Top opportunities ranked by pain, feasibility, and measurable value
  • An honest scan, not a sales pitch — the limits are stated on the report
02
Step 2 · 60 minutes · Booked after Step 1

Free 60-Min Walkthrough

The actual assessment. We interview your team, look at real workflow data, and convert the scan's ranges into concrete projections you can act on.

  • Live working session with founder Paul Ferguson
  • We refine the scan with real volume, cost, and process data
  • You leave with an explicit business-case model and open assumptions
  • Still no commitment. If it's not a fit, we shake hands.
03
Step 3 · 6-8 weeks · The first paid step

AI-Ops Playbook Build

If the walkthrough confirms a serious opportunity, this is how we build it. Automation, integration, evals, monitoring, and team handoff.

  • Full workflow automation & integrations
  • Custom dashboards & analytics
  • Security, compliance, evals, and human escalation paths
04
Ongoing · 6-month minimum

Fractional AI-Ops Lead

Ongoing strategic guidance and optimization for companies that have moved past the first build.

  • Ongoing governance & vendor curation
  • KPI reviews & optimization
  • Strategic roadmap evolution
05
Half-day or full-day training

Team Upskill — AI-Ops Essentials

Empower your team with practical AI-Ops skills.

  • Hands-on workshop format
  • Live teardown of your real workflows
  • Reusable operating guides and follow-up resources

OUR APPROACH

Every engagement follows the SHIFT Method.

A practical operating system for moving from messy current-state workflows to tested AI-assisted operations.

The method is designed to expose weak assumptions early, before anyone funds a build that should not exist.

S
Survey

Capture current workflow and identify automation opportunities

H
Harmonize

Redesign optimized future state with AI integration

I
Implement

Build and deploy automation with proper governance

F
Feedback

Iterate and optimize until KPIs hit target

T
Transition

Roll out to team with training and support

WHY OPSAI LAB

Built on Experience. Driven by Results.

Operator Credibility

Former Google PM and founder/operator with fundraising, management, and scale-up operating experience

Practical Focus

We only recommend builds when the operating math is worth inspecting

Industry Expertise

Product, startup CTO, and operating leadership experience

Full-Stack Implementation

From strategy to deployment and training

Vendor Agnostic

We recommend the best tools, not just our partners

Implementation Success Metrics

Manual hours, quality, cycle time, escalation rate, and auditability are defined before implementation starts.

OPERATING STANDARD

We do not sell AI for its own sake. We look for one workflow with enough volume, cost, risk, or growth pressure to justify a serious build, then design the controls that make it operationally safe.
OpsAI Lab

Start with Step 1: Your Free Opportunity Scan

Two free steps before you ever talk price. The scan is yours in minutes; the walkthrough refines it. You only pay if Step 3 makes sense for you.

Get Your Free Opportunity Scan